Fit guaranteed. Free exchanges, both ways.

How can we help?

Fit & sizing

Which size fits my cabinet?
Measure the flat interior floor, side wall to side wall. A 24-inch base takes the 22 × 22 mat, 30-inch takes 28 × 22, 33-inch takes 31 × 22, 36-inch takes 34.25 × 22; vanities take 28 × 19 (30-inch) or 34 × 19 (36-inch). The Fit Finder does this from one measurement.
I'm between sizes. Up or down?
Down, always. A slightly smaller mat still covers the floor where things drip and its lip still contains spills; a too-big mat bows against the walls and won't sit right.
Do pipes or the garbage disposal interfere?
No. The mat sits on the cabinet floor and plumbing sits on top of it. Only hardware bolted through the cabinet floor itself would matter, which is rare.
Pipes come up through my cabinet floor. Should I cut the mat?
We would rather you did not. Measure your depth to the front of the pipes and choose a mat that stops there: almost every leak starts at the drain or disposal toward the front of the cabinet, so a shorter mat still sits under the part that leaks, with its lip intact all the way around. If you do prefer to cut, seal every cut with a premium silicone caulk for the best protection. It works well, but a sealed cut is a repair and we cannot guarantee it stays watertight the way an uncut lip does.

Material & care

How do I clean it?
Wipe with a damp cloth for daily care. For a reset, rinse in the sink or tub with a drop of dish soap and towel dry. The floor is smooth on purpose: no grooves, nothing to scrub.
Is it really 100% silicone?
Yes, solid silicone with no fillers, the same material class as baking mats. That's why it doesn't smell, doesn't crack, and doesn't curl at the corners.
It arrived folded and has creases. Is that normal?
Yes. Mats ship folded, and they relax once they are in the cabinet. Faint creases may remain and they do not affect the mat's performance in any way: the lip still holds, the floor still wipes clean.
Will it damage or discolor the cabinet?
No. Silicone is inert and non-staining, and the smooth underside rests on the cabinet floor without trapping moisture underneath.

Shipping & returns

How does the fit guarantee work?
If the size is wrong, we exchange it free in both directions: we send the right size and cover the return of the wrong one. No windowsill measurements or photo evidence required.
When will my order arrive?
Orders ship free from US warehouses and typically arrive within 2 to 5 business days. You'll get tracking by email the moment it leaves.
What's the return policy beyond fit?
Thirty days, any reason. Full details are on the returns policy page linked below.

Orders

Can I change or cancel an order?
If it hasn't shipped, yes. Email us with your order number as soon as possible and we'll catch it.
Where is my order?
Your shipping confirmation email has live tracking. If tracking has stalled for more than 3 days, write to us and we'll chase the carrier.

Still stuck? Write to us.

A real person reads every message, usually the same person who designed the mat. Replies within one business day.

Email support

tim@simplelifeinnovations.com

Policies

Sizing question? The fastest answer is the Fit Finder.